What Is Business SaaS? (With Examples)

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SaaS is all around us.

20 years back, who would have imagined that rather of owning Microsoft Word, you would spend for it monthly?

Streaming services and even marketing tools count on the SaaS service model.

Nevertheless, while there’s a consumer-level SaaS that all of us learn about, there’s also enterprise-level SaaS.

Business solutions use greater performance and flexibility than even B2B SaaS.

If you’re running large-scale SEO campaigns or handling pay per click or social projects for big enterprises, you require to understand the distinction in between SaaS business and B2B.

What Is SaaS Business?

Enterprise-level SaaS is different from the platform that a regular business uses since it’s a more robust service with a lot of customization alternatives.

For example, Hootsuite is among the world’s leading social networks management platforms.

The platform has a business plan that is a “beefed” up version of Hootsuite and features:

  • More social accounts.
  • Advertisement profiles.
  • Roi (ROI) reporting.
  • Customized consulting and training.
  • Employee advocacy.

Every platform is various, but enterprise solutions will often include:

  • Alternatives to better keep an eye on analytics and results.
  • Training alternatives for groups.
  • Consulting to help the enterprise take full advantage of the platform.

How Enterprises Take Advantage Of SaaS

Enterprises pay more for additional services that enable managers to report to their superiors more quickly and also use a boosted customer service tier.

And enterprises can take advantage of SaaS in numerous methods, including:

  • Speedier, more trustworthy software application implementation, and function updates.
  • Dedicated client support.
  • Access to more thorough reporting tools.
  • Minimized expenses on hardware and IT personnel.
  • Greater performance.

Enterprise Vs. B2B SaaS

B2B is much various from enterprise SaaS since B2B can be a business with 5 workers or 500+.

Enterprises are frequently larger company entities with multiple teams, offices, and staff members.

These entities are fast-growing and have a requirement that standard B2B SaaS can not satisfy.

Think of a business with 1,000 providers and one with 20.

Both of these businesses require SaaS solutions, but the business with 1,000 suppliers might require:

  • Easier ways to manage invoices and visualize payments.
  • Greater limits on billings being sent monthly.

If you refer back to the Hootsuite example, you’ll see that the business item has group performance reporting offered. The ability to view who in the team is performing finest is something that HR or team leaders will want to see in a business.

As a company includes more staff members, the enterprise-level option will offer more analytics and reporting that can be utilized to keep an eye on efficiency.

It’s a lot easier for a group leader to handle a five-person team and each member’s efficiency than it is for a team of numerous employees.

A few of the main distinctions in between these 2 SaaS business models include:

  • Prices: Enterprise options will cost more, and need you to connect to the company for a demonstration and a quote. You might require to dedicate to a contract with the SaaS company, and this is a downside compared to the month-to-month alternatives.
  • Customer service: Enterprises might have account supervisors and a greater level of support. Higher-valued accounts will often have access to training and consulting, which isn’t available with lower rates tiers.
  • Personalization: You may have access to modification that permits you to add branding or additional features not available to non-enterprise users.
  • Analytics and reporting: There will definitely be reporting and analytic alternatives readily available that aren’t available in other places. These reporting choices will be tailored towards HR groups and supervisors who require to have a much better understanding of user performance.

Picturing the distinction between B2B and enterprise SaaS is best if you examine the primary platforms providing enterprise options.

Enterprise SaaS Examples


Ahrefs is a common tool utilized in SEO for everything from analyzing competitors to keyword research study and site audits.

When you sign up for the enterprise addition, you receive all of the tools offered in lower tools, however you can also gain access to:

  • Unlimited history: Examine all backlink information in the database back to 2013 and keyword rankings since 2015.
  • Access management: Refined access control for employee to enable members to view specific data and not others.
  • Pay by billing: Option to pay by hand by means of billings.
  • Directory site listing: Promote your organization by being noted in the company’s exclusive directory site.
  • Audit log: Track all user activity for your workspace(s).
  • API: Gain access to the company’s API to establish your own solutions and refine the way that your enterprise sees information.
  • SSO: Capability to utilize single sign-on.

Ahrefs permits its enterprise users to have a larger swath of data to understand a website’s history and provides team leaders with better insight into user activities.


Semrush is a significant rival of Ahrefs, and considers its company plan an enterprise strategy.

Nevertheless, it does offer a custom strategy that allows business to leverage more of the platform.

The primary differences in between business tier and lower tiers are:

  • Historical information
  • 3 to 10 times greater keyword tracking.
  • API gain access to.
  • Sound of voice metric.
  • Product listing advertisement analytics.
  • Greater number of reports.
  • Far more.

Nevertheless, the custom-made strategy will permit higher limitations on things, such as keywords to track, users, and more. Enterprises can work with the group to create a plan that finest fulfills their requirements.

Google Analytics 360

Google Analytics is totally free, but for an enterprise that wants even more data, the 360 item is readily available. The main advantages of an enterprise plan are:

  • Advanced tools, such as Unsampled reports, data-driven attribution, and BigQuery export.
  • Service level agreements that outline data freshness, larger processing limitations, and data collection.
  • Access to a group of devoted assistance professionals.
  • 20 billion hits per month information volume.
  • Real-time data.
  • 3 million row exports.
  • Tracking API.
  • More.

Combination of data into other platforms, such as Salesforce, is also used.


SaaS tiers make good sense for all celebrations, from developing business to users.

Users who make use of greater information and need higher limits, higher reporting, and better customer service will consume more resources.

Business SaaS fills the space by providing these extra services at a higher expense.

The secret to higher prices is to supply the support and modification an enterprise needs without affecting service for other users.

When larger services require higher information control and access, enterprise SaaS allows for lower preliminary expenses and support to utilize the solution to its maximum level.

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